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FAQ
Below are some of are common questions:
HANDMADE IN ENGLAND
Free UK shipping on orders over £35
HANDMADE IN ENGLAND
Free UK shipping on orders over £35
We will send an email when your order has been placed
Please let us know within 24 hours of placing your order. After that time the order may have been dispatched and the address cannot be modified by the carrier.
Due to customs fees we currently use our ETSY shop for international orders. This may change in future. The shop is linked here, Hippytails
The majority of our products are made to order which can take 5 to 10 working days, domestic UK shipping takes approximately 2-3 days. Check the homepage banner for updated manufacturing times.